Return, Refund and cancellation Policy
Thanks for opting for our services at NPPD CARE
If you are not entirely satisfied with your purchase of our services, we're here to help.
You have 7 calendar days to opt-out of our services citing sufficient valid reasons for the discontinuation. To be eligible for opting out, you must not have used our services at any time and in case of any use, your rights of opting out from the services shall stand terminated and ceased.
Once we receive your request for opting out of our services, we will inspect it and notify you that we have received your request. We will immediately notify you on the status of your refund after inspecting the claim. If your termination is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Payments from UPI Linked Bank Accounts shall be refunded within 4-7 business days. In case of Paper Cheque(s) the refund shall take 8-10 business days
If you plan to present the cheque in person in any other city, ensure that your beneficiary bank sends the cheque for outstation clearing.
In case you plan to drop your cheque in a clearance box, please note the following:
- If you are dropping the cheque in a clearance box in any of the above cities, use the box marked Local Cheques.
- If you are dropping the cheque in a clearance box in any other city, use the box marked Outstation Cheques.
Failing to follow the above instructions might result in the cheque not being processed and a penalty being levied by the bank.
Note: Once a cheque is issued, NPPD Care will send you an e-mail with the tracking details of the refund cheque within 4 business days from the date of refund.
Contact Us If you have any questions on how to return your item to us, contact us.
No requests for termination of services shall be accepted in case of any use of our services and after the expiry of 7 days from the sate of Payment.
At nppd.in,, we strive to provide exceptional healthcare services and consultations. We understand that there may be situations where you need to cancel or reschedule your appointment or package. To ensure a smooth and transparent process, we have established the following cancellation policy:
If you need to cancel or reschedule your appointment or package, please notify us as soon as possible through our designated cancellation channels. This can be done by contacting our customer service team via phone or email.
We encourage you to provide at least 2 days notice before your scheduled appointment or start date of the package. This allows us to accommodate other patients and adjust our schedule accordingly.
Cancellations made within 2 hours of the scheduled appointment or package start date may be subject to a cancellation fee.
The specific cancellation fee will depend on the type and duration of the service/package booked. The fee will be communicated to you at the time of booking and may be outlined in our pricing or terms and conditions section.
We reserve the right to modify or update our cancellation policy as needed. Any changes will be communicated to you in advance and will be effective from the date specified in the notification.
It is important to review and understand our cancellation policy before booking any healthcare services or consultations. By proceeding with the booking, you acknowledge and agree to abide by the terms and conditions outlined in this cancellation policy.
If you have any questions or need further clarification, please don't hesitate to reach out to our customer service team.