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Privacy Policy
At NPPD CARE, we collect various types of information from our Business-to-Business (B2B) clients to facilitate effective collaboration and provide tailored services. The information we gather includes:
Company Information:
Business Name
Industry Type
Company Size
Location(s)
Legal Structure
Contact Details:
Name of Contact Person(s)
Job Titles
Business Email Addresses
Business Phone Numbers
Physical Business Address
Financial Information:
Billing Information
Payment Details
Operational Data:
Information relevant to the nature of business operations
Service or Product Preferences
Communications and Interactions:
Correspondence and communication history with our representatives
Interactions with our platforms, websites, or applications
User Account Information:
If applicable, login credentials and account information for accessing our services or platforms
Feedback and Surveys:
Responses to surveys, feedback forms, or interactions that provide insights into preferences and satisfaction levels
Usage Data:
Aggregated and anonymized data related to the usage of our services or platforms
Contractual Information:
Details of contracts, agreements, or partnerships between NPPD CARE and the client.
How Information is Collected:
Website Forms:
We may utilize online forms on our website to gather specific information. These forms are typically designed for purposes such as inquiry submissions, account registrations, or feedback collection.
Email Correspondence:
Information may be collected through direct email communication between NPPD CARE representatives and our B2B clients. This includes details provided in email signatures, attachments, or responses to queries.
Direct Communication:
Information is often collected through direct communication channels, such as phone calls or virtual meetings, where our team engages with B2B clients to gather necessary details for service delivery, support, or account management.
Online Portals or Platforms:
If applicable, we may operate online portals or platforms where B2B clients can access services, manage accounts, or submit information. Data collected through these platforms is secured and used solely for the intended purposes.
Surveys and Feedback Forms:
Periodically, we may use surveys or feedback forms to gather insights from our B2B clients. Participation in these surveys is voluntary, and the information collected contributes to our continuous improvement efforts.
Contracts and Agreements:
When entering into contracts or agreements with B2B clients, information is collected as part of the documentation process. This includes details necessary for legal and contractual compliance.
Purpose of Data Collection:
Service Delivery:
To provide and enhance our products and services as per the contractual agreements with our B2B clients.
Billing and Financial Transactions:
To facilitate billing processes, manage financial transactions, and ensure accurate invoicing for the services rendered.
Account Management:
To manage and maintain client accounts, ensuring that information is up-to-date and relevant to the ongoing business relationship.
Communication:
For effective communication related to service updates, account management, and any necessary information relevant to the business engagement.
Customer Support:
To address inquiries, provide assistance, and offer support to B2B clients, ensuring a positive and responsive customer experience.
Contractual Compliance:
To meet legal and contractual obligations, including the fulfillment of terms outlined in agreements, contracts, or partnerships.
Operational Enhancements:
To analyze aggregated and anonymized data for operational improvements, service enhancements, and the development of new offerings.
Feedback and Surveys:
To gather insights and feedback from B2B clients, enabling us to assess satisfaction levels, identify areas for improvement, and tailor our services to better meet their needs.
Security and Compliance:
To ensure the security of business operations and compliance with relevant legal and regulatory requirements.
Business Development:
For strategic business development purposes, including market analysis, identification of growth opportunities, and planning for future services.
Contractual and Legal Documentation:
To maintain records of contractual and legal documentation necessary for transparency and compliance.
Legal Basis for Processing
· The Website main purpose is to offer information about our projects and allow you to share your ideas (all services available on the Website are referred to as “the Services”). Depending on the Services that you wish to use on the Website, we will process your personal data for the following purposes, as justified on the following legal bases:
· To provide the Services, i.e. to collect your ideas and to contact you to follow-up on the idea you submitted. Your personal data will be processed for the purposes of our legitimate interests consisting in collecting your suggestion on how CARE NPPD can help and identify you and to contact you in case your idea is selected by us.
· For analytic and statistic purposes, i.e., to understand the manner in which you interact with our Website and thus be capable of introducing improvements in the Website. Your personal data will be processed: – based on your consent (following the selection of your cookie preferences in our cookie banner – see Section below); or – because the processing is necessary for the purposes of our legitimate interests consisting in improving the user experience.
· To protect the rights of the services and others. We may use your information as necessary in connection with corporate transactions or to protect, enforce or defend the legal rights, privacy, safety, or property of the Services, our employees or agents, or other users and to comply with applicable law.
· Your personal data will be processed because the processing is necessary: – to comply with a legal obligation to which we are subject (for example, to guarantee the security of the personal data we process or to respond to authorities’ requests for disclosure of personal data, as required by applicable law); or – for the purposes of our legitimate interests consisting in safeguarding our rights and our property and those of our employees, agents or users or in performing corporate transactions.
· We will only process your personal data for specified, explicit and legitimate purposes and we will not process your personal data further in a way that goes beyond or is incompatible with those purposes. Where required under applicable law, we will also collect your express consent to any of the above-mentioned activities.
Data Sharing:
For the purposes for which we collect your personal data and subject to the appropriate legal basis described under Section above, we may disclose your personal data to the following categories of recipients:
a) Authorized staff members of CARE NPPD who access your personal data on a need-to-know basis;
b) Affiliates and subsidiary companies of CARE NPPD, primarily for business and operational purposes;
c) Service providers: suppliers and service providers that perform functions on our behalf and under our instructions in order to carry out the purposes identified in Section above. These include: website design services. We require such parties by contract to provide reasonable security for personal data and to use and process such personal data on our behalf only.
d) External jury: an external jury may have access to your personal data in a pseudonymized form to evaluate the idea you submitted.
e) Other parties when required by law: CARE NPPD may share your personal data with other third parties: – to comply with the law, regulatory requests, court orders, subpoena, or legal processes; – to verify or enforce compliance with CARE NPPD’s policies and agreements; and – to protect the rights, property or safety of CARE NPPD, its customers, visitors to this Website and/or the public.
f) Other parties in connection with corporate transactions such as a merger, acquisition, sale of assets, joint venture, or any other transaction that results in a change in control or ownership of CARE NPPD, in whole or in part. For service efficiency purposes, some of these recipients are located in territories outside the country where your personal data has been collected, including countries which do not offer a level of data protection comparable to that of the country where your data has been collected.
How We May Use and Disclose Your Health Information;
The following categories describe different ways that we may use and disclose health information.
For each category of uses or disclosures, we will explain what we mean and try to give some examples, Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose health information will fall within at least one of the categories.
For Treatment- We may use your health information to provide, coordinate or manage your healthcare treatment and related services. This may include communication with other health care providers regarding your treatment and coordinating and managing your healthcare with others. For example, a doctor treating you for a broken leg may need to know if you have diabetes because diabetes may slow the healing process. The doctor may need to tell the dietitian if you have diabetes so that we can arrange for appropriate meals. Different DHE departments may also access your health information in order to coordinate services or items that you may need, such as prescriptions, lab work and x-rays. We may also disclose your health information to people, such as home health providers, who may be involved in your medical care after you leave our care.
For Payment- We may use and disclose your health information in order to bill and collect payment for treatment and services provided to you by the DHE. We may also disclose your health information to other providers so they may bill and collect payment for treatment and services they provided to you. Before you receive scheduled services, we may share health information about these services with your health plan(s) to obtain prior approval or to determine whether your insurance will cover the treatment. We may also share your health information with billing and collection departments or agencies, insurance companies and health plans to collect payment for services, departments that review the appropriateness of the care provided and the costs associated with that care and to consumer reporting agencies (e.g., credit bureaus), For example, if you have a broken leg, we may need to give your health plan(s) health information about your condition, supplies used (medications or crutches) and services you received (x-rays or surgery). This health information is given to our billing agency and your health plan so we can be paid or you can be reimbursed.
For Health Care Operations- We may use and disclose your health information to conduct activities that are called healthcare operations that allow us to improve the quality of care we provide and reduce healthcare costs, Examples of uses and disclosures for healthcare operations include the following: Reviewing and improving the quality, efficiency and cost of care that we provide to you and other patients. Evaluating the skills. qualifications. and performance of healthcare providers taking care of you
Diagnostic center :
Data shared- Age, gender, medical history
As we are an aggregator company, we will also be sharing basic details of clients with
Doctors, Nutritionists, Psychologists, fitness trainers, yoga trainers
Data shared- Age, gender, height, weight, medical history, recent health analysis reports
Data Security:
We ensure that appropriate technical and organizational security measures are taken against unlawful or unauthorized access or use of your personal data, as well as against accidental loss or damage to the integrity of your personal data.
Data Retention:
For personal data that we collect and process for the purposes outlined in Section , we will typically retain such personal data for as long as it is necessary to fulfill each of these purposes. We generally keep your geolocation data for a period of *** 1 YEAR from date of collection.
Client Rights:
· Where applicable and under the conditions set forth under applicable data protection laws, you may have the following rights concerning the processing of your personal data: –
Confirmation and information- You have the right to receive confirmation of the existence of the processing and to obtain information about the public or private entities with which CARE NPPD has shared your personal data.
· Access- Subject to certain exceptions, you have the right to request information on the data we store concerning you as well as the purpose of storage and a copy of the personal data we are processing about you, which we will provide to you in electronic form. At our discretion we may require you to prove your identity before providing the requested information. If you require multiple copies of your personal data, we may charge a reasonable administration fee.
· Rectification- You have the right to require that any incomplete or inaccurate personal data that we process about you is amended.
· Deletion- You have the right to request that we delete personal data that we process about you, unless we are required to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims. You may also have to right to request the anonymisation, blocking or deletion of unnecessary, excessive or non-conforming personal data.
· Restriction- You have the right to request that we restrict our processing of your personal data where: • you believe such data to be inaccurate; • our processing is unlawful; or • we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not want us to delete it.
· Portability- You have the right to request that we transmit the personal data we hold in respect of you to another data controller, where this is:
• personal information which you have provided to us; and • we are processing that data on the basis of your consent or in order to perform our obligations under contract to you (such as to provide legal services).
· Objection- Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
Withdrawing Consent- If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge.
· Limitation- You may have the right to limit the use or disclosing of your personal data. You can exercise these rights by sending a written request to our data protection contact
Marketing Communications:
If you send marketing communications, outline the process for opting in/out and provide clear instructions on how clients can manage their communication preferences
Changes to the Privacy Policy:
Reserve the right to update the privacy policy and provide a mechanism for notifying clients of changes.
Contact Information: Customer Support Email: info@nppd.in
Customer Support Phone: +91-8310356039/+91 7063556478
Business Hours: Mon- Sat : 10am- 7pm, Sun: Holiday
Mailing Address:
Chahata Nagar Lane 4 Park
FRQR+RMX, Ring Rd, Matha Sahi, Police Colony, Cuttack, Odisha 753014
Pan India